{"id":14228,"date":"2020-03-12T12:41:38","date_gmt":"2020-03-12T11:41:38","guid":{"rendered":"https:\/\/alcazarsevilletour.com\/politica-de-devoluciones\/"},"modified":"2026-06-23T18:14:49","modified_gmt":"2026-06-23T16:14:49","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/alcazarsevilletour.com\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14228\" class=\"elementor elementor-14228 elementor-171\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e9c6939 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e9c6939\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49412210\" data-id=\"49412210\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40059609 elementor-widget elementor-widget-text-editor\" data-id=\"40059609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1><b>Politique d\u2019annulation et de modification<\/b><\/h1><p class=\"p3\">Cette politique s\u2019applique \u00e0 toutes les r\u00e9servations effectu\u00e9es directement sur le site officiel alcazarsevilletour.com.<\/p><p class=\"p3\">Les r\u00e9servations effectu\u00e9es via des plateformes tierces sont soumises aux conditions d\u2019annulation et de modification propres \u00e0 ces plateformes.<\/p><hr \/><h2><b>1. Changement de date<\/b><\/h2><p class=\"p3\">Free cancellation 7 days with 100% refund, and 70% up to 24 hours before tours starts.<\/p><p class=\"p3\">Chaque r\u00e9servation donne droit \u00e0 un seul changement de date.<\/p><hr \/><h2><b>2. Annulations et remboursements<\/b><\/h2><p class=\"p3\">Les annulations sont soumises aux conditions suivantes :<\/p><ul><li><p class=\"p1\">Remboursement \u00e0 100 % si la demande d\u2019annulation est re\u00e7ue au moins 7 jours avant l\u2019heure pr\u00e9vue de d\u00e9but de la visite.<\/p><\/li><li><p class=\"p1\">Remboursement \u00e0 70 % si la demande d\u2019annulation est re\u00e7ue entre 7 jours et 24 heures avant le d\u00e9but de la visite.<\/p><\/li><li><p class=\"p1\">Aucun remboursement ne sera effectu\u00e9 pour les annulations demand\u00e9es moins de 24 heures avant le d\u00e9but de la visite.<\/p><\/li><\/ul><p class=\"p3\">Une fois la visite commenc\u00e9e, ou en cas de non-pr\u00e9sentation (no-show), aucun remboursement ni modification ne sera possible.<\/p><hr \/><h2><b>3. Disponibilit\u00e9 et consid\u00e9rations pratiques<\/b><\/h2><p class=\"p3\">Les billets des monuments sont nominatifs et soumis \u00e0 des r\u00e8gles strictes fix\u00e9es par les autorit\u00e9s gestionnaires.<\/p><p class=\"p3\">En haute saison, la disponibilit\u00e9 est tr\u00e8s limit\u00e9e. \u00a0<\/p><p class=\"p3\">Nous vous recommandons de nous contacter d\u00e8s que possible en cas de modification de vos projets.<\/p><hr \/><h2><b>4. Annulation par l\u2019organisateur<\/b><\/h2><p class=\"p3\">Si la visite est annul\u00e9e ou substantiellement modifi\u00e9e par l\u2019organisateur en raison de circonstances exceptionnelles (telles que la fermeture du monument ou un cas de force majeure), les clients se verront proposer :<\/p><ul><li><p class=\"p1\">soit une nouvelle date ou une visite alternative adapt\u00e9e,<\/p><\/li><li><p class=\"p1\">soit un remboursement int\u00e9gral.<\/p><\/li><\/ul><hr \/><h2><b>5. Contact<\/b><\/h2><p class=\"p3\">Pour demander un changement de date ou une annulation, veuillez nous contacter d\u00e8s que possible en utilisant les coordonn\u00e9es indiqu\u00e9es dans votre confirmation de r\u00e9servation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique d\u2019annulation et de modification Cette politique s\u2019applique \u00e0 toutes les r\u00e9servations effectu\u00e9es directement sur le site officiel alcazarsevilletour.com. Les r\u00e9servations effectu\u00e9es via des plateformes tierces sont soumises aux conditions d\u2019annulation et de modification propres \u00e0 ces plateformes. 1. Changement de date Free cancellation 7 days with 100% refund, and 70% up to 24 hours [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-14228","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de retour - Alcazar Seville Tour<\/title>\n<meta name=\"description\" content=\"We offers a variety of tours, tickets and services through its website. 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